We support a “yes” vote on question #1. This requires manufacturers that sell vehicles beginning with model year 2022 to allow access to vehicle owners and independent repair facilities to vehicle information systems in order to run diagnostics. This allows us, other independent repair shops and the owner of the vehicle to access critical information in order to fix the vehicle. This gives owners options and choices as to who can diagnose their vehicle.
What is a vehicle recall? Your vehicle is recalled when the NHTSA believes that your car doesn’t meet a minimum safety standard.
To check if you car has a recall go to the National Highway Traffic Safety Administration website and put your Vehicle Identification Number (17 charterer) that can be found on your registration or on the dash of your car. It will show any open recalls that haven’t been done.
If your vehicle does have an open recall you should call your local dealer (unfortunately we can’t do recalls at ESP) and they should be able to take care of it in a timely manner.
As state guidelines change and conditions continue to improve, we have responded and we now will be open Monday through Friday, opening at 8:00 a.m. As we move forward, we are still a bit uncertain of our closing time, that will depend on business volume. We do expect to be here at least until 4:00 p.m. and up until 5:30 if needed. Please be aware of this when scheduling appointments and we certainly can make arrangements for you to pick up your vehicle at a later time if necessary. Our waiting room will be open on Monday, June 1st. We now have plexiglass at our service counter and we clean surface areas on a routine basis. Our technicians use protective gear while working on your vehicle and wash hands before, after and often during their contact with your vehicle. We continue to be mindful of everyone’s safety.
All of us here have appreciated everyone’s ongoing support. I also want to recognize the technicians and staff who felt compelled to come to work, to keep everyone on the road. As a matter of fact, the first car that we fixed after our return from a brief hiatus, was for an emergency room doctor – who needed her Honda Pilot to get to work. They felt their role was essential and it made each of them feel as if they were helping and contributing to the benefit of others. Kevin, Chris and I are grateful for their dedication, for their positive attitude and for their inspirational spirit of community.
Take care and thank you.