ESP is now an AAA Approved Auto Repair Shop

 What is AAA Approved Auto Repair?

Every AAA Approved Auto Repair Facility undergoes a comprehensive investigation and meets stringent quality standards.

You can trust in the AAA name and feel confident when choosing a AAA Approved Auto Repair Facility to service your vehicle.

AAA members receive these benefits:

          24-month/24,000 mile repair guarantee by the facility

          Discounts on labor for auto repair or maintenance service (up to $50)

           Free maintenance inspection with any paid service

          Vehicle triage within 60 minutes of a AAA tow in to the facility and assistance in obtaining alternate transportation if necessary

         AAA’s support to help resolve disputes arising from a service or repair at a AAA Approved Auto Repair facility

Cannot be combined with any other discount or coupon.
Valid AAA membership card must be presented at a AAA Approved Auto Repair facility at time of service.

info from https://www.aaa.com/autorepair/

Campaign, Recall, TSB what is the difference?

What is the difference between a “TSB” or technical service bulletin, a “campaign” and a recall.

A TSB is an updated revision or repair that has been noted by testing and greatly reduces the time need to repair this fault, thus costing the consumer less. There are times when the manufacturer will supply parts kits at a reduced rate to help keep the cost of these repairs in check. If the vehicle is still under warranty when the repair is done there will be no charge to the consumer, if the vehicle is out of warranty the owner is required to pay for said repairs.

A recall is when a vehicle has a safety related defect by the NHSTA (National Highway Traffic Safety Administration). This vehicle must be brought back to the dealer, regardless of the vehicles  mileage or the age of the vehicle. Repairs are then made by the manufacturer free of charge to you the consumer.

A campaign is when a manufacturer voluntarily recalls NON-SAFETY related issues and either repair’s them free of charge or at a reduced rate. Many times there are either time or mileage limitations.

The best way to determine if your vehicle is involved in an ongoing recall is to provide the VIN (Vehicle Identification Number) and the easiest place to find it is on the registration. We can usually check for most of these at E.S.P.